Facility Service

Facility services & facility management you can rely on.

TS Solution (PT Hamparan Indah Rejeki) is supported by a team of experts with extensive experience in Facility Services and Facility Management.

  • 124+ Customers
  • 127+ Sites
  • 1,500+ Total employees
  • 4 Business segments

Who we are

About us

TS Solution (PT Hamparan Indah Rejeki) was established in 2013 as a transformation of its predecessor, SSM, which was founded in 2002 and grew to employ more than 3,000 people.

We are supported by a team of experts with extensive experience in Facility Services and Facility Management.

Our clients operate across a wide range of sectors, including:

  1. Industrial / Manufacturing (Factories) & Warehouse
  2. Residential & Service Apartments
  3. Office Buildings
  4. Public Facilities
  5. Hospitals
  6. Shopping Malls & Retail Centers

The “P Project”

In response to the growing challenges and the demand for superior client service, we have developed an ongoing innovation initiative inspired by Japanese work standards, known as the “P Project.” Through this program, we collaborate with several Japanese companies and send our local teams to undergo specialized training with experienced experts in Japan to ensure the successful adaptation and implementation of these high-performance work standards.

Valuable Work Ethic

Honesty, Discipline & Compliance

Valuable Work Method

Effective, Efficient & speed increase

What we do

Our Services

Integrated Facility Service solutions to support operational excellence across industries.

TS Solution staff cleaning an office table

Cleaning Service

  • Cleaning Service (Regular contract)
  • Specialist Cleaning Service
  • Post Construction Cleaning
  • General Cleaning
Manpower supply workers

Manpower Supply

  • Helper & Operator (Production)
  • MEP Engineering (Mechanical, Electrical and Plumbing)
  • Handyman, NOC, BMS, Fire Engineer
  • Office Support (Admin Support, Receptionist, Messenger)
  • Office Boy, Office Girl
  • Driver
Landscaping and gardening service

Other Services

  • Landscaping & Gardening Service
  • Pest Control
  • Cleaning Tools & Equipment Supplies & Materials

Our added value

More than a service provider

Integrated people, operation and technology to deliver Service Excellence.

TS Solution cleaning, technical and office support staff walking together in a building lobby
Your Reliable Operational Partner
01

Comprehensive People Management

Structured recruitment, onboarding, performance evaluation and career development.

02

Skill • Attitude • Knowledge

High-standard people with strong competences, service ethics and job knowledge.

03

Responsive Operation

Rapid issue response, structured escalation and effective resolution.

04

Continuous Training

Ongoing training, refresher programs and competency development based on operational needs.

05

Digital Technology

Digital attendance, geotagging, face recognition, monitoring and real-time reporting.

06

Japanese Service Spirit

Discipline, Kaizen, Ho-Ren-So, 5S and a commitment to continuous quality.

07

Compliance & Safety Commitment

Employment compliance, BPJS protection, SOP implementation and workplace safety monitoring.

  • Cleaning staff wiping down an office table
  • Technicians working at height on a scissor lift
  • Cleaner mopping a corridor floor next to a wet floor sign
  • Gardener mowing a lawn outside a building

Our clients

Trusted by organisations across sectors

  • Astra Daihatsu Motor
  • Australia Embassy
  • Bekaert Indonesia
  • Daikin Industries Ind.
  • Denso Indonesia
  • Embassy of Japan
  • KIIC (Karawang International Industrial City)
  • Mitsubishi Motors Krama Yudha Indonesia
  • Summarecon Mall Bekasi
  • TD Automotive Compressor Indonesia
  • Tokyu Land (Branz BSD, Branz Simatupang)
  • Toyota Tsusho Indonesia
  • Unilever Learning Center
  • Yamaha Indonesia Motor Manufacturing
  • Yamaha Music Manufacturing Asia

Contact

Get in touch

Talk to us about cleaning, manpower supply or other facility services for your site.

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